Your privacy matters to 66bb. This Privacy Policy sets out in plain, structured terms exactly what personal data we collect from players across Malaysia, why we collect it, how we use and protect it, and what rights you hold over your own information. We encourage you to read it carefully before registering an account.
We collect only the personal information that is strictly necessary to operate your account, process transactions, and fulfil our legal and regulatory obligations. Nothing more.
66bb does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Your information belongs to you.
All personal data held by 66bb is stored using industry-standard AES-256 encryption. Transmission of data between your device and our servers is protected via TLS/SSL protocols at all times.
You have the right to access, correct, port, and request deletion of your personal data at any time, subject to our legal retention obligations. Submit requests to our support team.
We use essential, analytical, and functional cookies to operate the platform. We do not use third-party advertising trackers. Our cookie use is described in full within this policy.
Our data handling practices align with internationally recognised privacy frameworks. We apply the same rigorous standards to all player data regardless of geographic location.
This Privacy Policy (the "Policy") is issued by 66bb (referred to herein as "66bb", "we", "us", or "our"), the operator of the online casino and sports betting platform accessible at https://66bb.casa and its associated subdomains and mobile interfaces (collectively, the "Platform").
This Policy explains how 66bb collects, processes, stores, and protects the personal data of individuals who register an account on, access, or otherwise interact with the Platform (referred to as "you", "User", or "Account Holder"). It applies to all personal data processed by 66bb in connection with the provision of its Services to players across Malaysia and internationally.
By registering an account on 66bb or continuing to use the Platform following publication of this Policy, you acknowledge that you have read and understood its contents. Your use of the Platform constitutes acceptance of the data practices described herein.
Malaysian Users: While 66bb applies internationally recognised data protection principles, Malaysian players are also subject to the requirements of the Personal Data Protection Act 2010 (PDPA) of Malaysia with respect to their own data rights. This Policy is drafted to be consistent with those requirements to the extent applicable to our Platform and operations.
For the purposes of this Privacy Policy, the following definitions apply:
66bb collects Personal Data from you in the categories set out below. The specific data collected at each stage depends on the nature of your interaction with the Platform.
| Category | Data Collected | When Collected |
|---|---|---|
| Registration Data | Full legal name, date of birth, email address, mobile number, residential address | At account registration |
| Identity & KYC Data | Malaysian IC (MyKad) number, Passport number, Driver's Licence, selfie with ID, proof of address document | During KYC verification |
| Financial Data | Bank account name and number (Maybank, CIMB, Public Bank etc.), e-wallet identifiers (Touch 'n Go, Boost, GrabPay), transaction history, deposit and withdrawal amounts in MYR | On first deposit and ongoing transactions |
| Technical Data | IP address, device type, operating system, browser type, session timestamps, geolocation (country-level) | Automatically on Platform access |
| Gaming Activity | Game history, wager amounts, win/loss records, bonus claims, sports betting history | Ongoing during Platform use |
| Communications Data | Content of support chat transcripts, emails sent to [email protected], feedback submissions | When you contact our support team |
| Cookie Data | Session identifiers, preference settings, analytics usage data | Automatically on Platform access |
We do not collect sensitive personal data beyond what is listed above. In particular, we do not collect racial or ethnic origin data, religious beliefs, health data, or biometric data, except where a government-issued identity document inherently contains such information as part of the KYC process.
66bb collects Personal Data through the following means:
66bb processes your Personal Data on one or more of the following legal bases, depending on the nature of the Processing activity:
66bb uses the Personal Data it collects for the following purposes:
To register and maintain your Account, verify your identity, and provide you with access to the full range of Platform Services including slots, live dealer games, sports betting on EPL, Liga Super Malaysia, UFC, and other events, and all associated features.
To process deposits and withdrawals via your chosen Malaysian payment method (including DuitNow, Maybank FPX, Touch 'n Go eWallet, Boost, GrabPay, CIMB, Public Bank, and Hong Leong Connect), verify payment ownership, and maintain accurate financial records of all transactions conducted through your Account.
To fulfil our KYC obligations under the conditions of our international gaming licence, verify that you meet the minimum age requirement of 21 years, and conduct ongoing AML and fraud screening to protect the integrity of the Platform and its users.
To monitor gaming activity for indicators of problem gambling behaviour, facilitate your use of responsible gambling tools including self-exclusion, deposit limits, session time controls, and cooling-off periods, and where appropriate, proactively reach out to players who may be exhibiting signs of gambling-related harm.
To respond to your support queries, resolve disputes, and maintain records of your communications with our team for quality assurance and regulatory purposes.
To analyse aggregated, anonymised usage data to understand how players interact with the Platform, identify technical issues, optimise the user experience, and inform product development decisions. Individual players are not identified in analytics reporting.
To detect, investigate, and prevent fraudulent activity, account abuse, multi-accounting, bonus abuse, and any other behaviour that violates our Terms and Conditions or applicable law.
Where you have provided your consent, to send you promotional communications about 66bb offers, bonuses, and platform updates via email or other channels. You may unsubscribe from marketing communications at any time by using the unsubscribe link in any marketing email or by contacting [email protected].
66bb does not sell, rent, or trade your Personal Data. We may share your data with third parties only in the following limited circumstances:
We engage carefully selected third-party service providers to assist in operating the Platform. These include payment processors (including the operators of DuitNow, FPX, and major Malaysian e-wallet platforms), KYC and identity verification providers, AML screening services, cloud hosting providers, gaming software suppliers, and customer support platform operators. All such processors are engaged under binding written contracts that restrict their use of your data to the specific tasks for which they have been engaged and prohibit any onward sale or independent use of your data.
We may disclose your Personal Data to law enforcement agencies, regulatory authorities, courts, or other public bodies where we are required to do so by applicable law, court order, or the conditions of our international gaming licence. We will notify you of such disclosures where we are legally permitted to do so.
In the event that 66bb undergoes a merger, acquisition, asset sale, or corporate restructuring, your Personal Data may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer and the privacy terms that apply to your data following the transfer.
Where we have reasonable grounds to suspect fraudulent, abusive, or illegal activity, we may share relevant Account information with other licensed gaming operators or industry-wide responsible gambling databases to prevent harm to players and protect the integrity of the regulated gaming ecosystem.
We do not share your Personal Data with advertising networks, data brokers, or any third party for their own marketing purposes. Our data-sharing arrangements are limited to operational necessity and legal compliance.
66bb uses cookies and similar technologies on its Platform. Cookies are small data files stored on your device that help us operate the Platform effectively, remember your preferences, and understand how players use our Services.
You may configure your browser to refuse all cookies or to alert you when cookies are being sent. However, disabling essential cookies will significantly impair your ability to use the Platform, including logging in to your Account and completing financial transactions. Instructions for managing cookies are available in your browser's help documentation.
66bb does not embed third-party advertising trackers, retargeting pixels, or social media tracking scripts on its Platform. We do not participate in cross-site behavioural advertising programmes.
66bb retains your Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, and for as long as required or permitted by applicable law and our gaming licence obligations. The general retention periods applicable to different categories of data are as follows:
Upon expiry of the applicable retention period, Personal Data will be securely deleted or anonymised such that it can no longer be linked to any individual.
66bb implements and maintains a comprehensive suite of technical and organisational security measures designed to protect your Personal Data against unauthorised access, disclosure, alteration, accidental loss, and destruction. Key measures in place include:
Whilst 66bb employs rigorous security measures, no data transmission or storage system can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of your Account login credentials and for notifying us immediately if you suspect any unauthorised access to your Account.
Subject to applicable law and any overriding legal obligations, you hold the following rights in respect of the Personal Data that 66bb holds about you:
Request a copy of the Personal Data we hold about you and information about how it is processed.
Request correction of any inaccurate or incomplete Personal Data we hold about you.
Request deletion of your Personal Data where there is no lawful basis for continued retention, subject to our legal obligations.
Request that we restrict our Processing of your data in certain circumstances, such as while a rectification request is pending.
Request that we provide your Personal Data in a structured, commonly used, machine-readable format for transfer to another service.
Object to Processing of your Personal Data based on our legitimate interests, including for direct marketing purposes.
To exercise any of the above rights, please submit a written request to our Data Protection contact at [email protected], stating the right you wish to exercise and providing sufficient information to verify your identity. We will respond to all valid requests within a reasonable timeframe and in any event within thirty (30) days.
Note: The exercise of your data rights may be limited in circumstances where applicable law requires us to retain or continue Processing your data — for example, AML record-keeping obligations that apply for a minimum of five years following Account closure.
As an internationally licensed online gaming platform, 66bb operates infrastructure and engages service providers across multiple jurisdictions. As a result, your Personal Data may be transferred to and processed in countries outside Malaysia, including the jurisdiction in which 66bb holds its gaming licence.
When transferring your Personal Data internationally, 66bb takes reasonable steps to ensure that appropriate safeguards are in place, including:
The 66bb Platform may contain references to or integrations with third-party services, including payment processors and game content providers. These third parties operate their own privacy policies and data practices, which are independent of 66bb's Privacy Policy. 66bb is not responsible for the privacy practices of any third party.
You are encouraged to review the privacy policies of any third-party service with which you share your Personal Data directly — for example, when making a deposit via your Maybank or Touch 'n Go eWallet account.
The 66bb Platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect Personal Data from anyone under the age of 21. Account registration includes age declaration and is subject to identity verification during the KYC process.
If we become aware that Personal Data has been collected from a person under the age of 21, we will take immediate steps to delete that information and close the associated Account. If you believe that we may have inadvertently collected data from an underage individual, please contact us immediately at [email protected].
66bb reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the nature of our Services. When material changes are made, we will notify Account Holders by email to the address registered to their Account and/or by publishing a prominent notice on the Platform.
The "Last Updated" date at the top of this page will be revised each time the Policy is updated. Your continued use of the Platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Policy, you should stop using the Platform and close your Account in accordance with the procedures described in our Terms & Conditions.
We encourage you to review this Policy periodically to stay informed about how we protect your personal information.
If you have any questions, concerns, or formal requests relating to this Privacy Policy or the way in which 66bb handles your Personal Data, please contact our Data Protection team using the details below:
Data Protection & Privacy Enquiries
[email protected]
Please include "Privacy Request" in the subject line of your email.
We aim to respond to all data-related enquiries within 30 days of receipt.
For queries relating to responsible gambling, self-exclusion, or problem gambling support, please visit our dedicated Responsible Gambling page. For general terms governing your use of the Platform, please refer to our Terms & Conditions.
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